Help Center
Publish nested help articles on the same customer portal as your roadmap and changelog.
What you can do
- Create topics and nest them
- Write articles in the editor and keep them as drafts until they are ready
- Show a Help tab on the public portal
- Set a per-article SEO title and description
How to
- Open Help (or Help Center) for the product.
- Create a topic, then add an article under it. Nest topics when the tree needs a second level.
- Write the article, set the public path, and leave it as a draft until the copy is ready.
- Add an SEO title and description if the article should be findable on the open web.
- Publish the article, then enable the Help tab on the portal.
- Open the public portal Help tab and confirm breadcrumbs and the article list look right.
Limits
- Help Center editing is available on Startup plans and above.
- This is product docs next to roadmap and changelog. It does not replace a helpdesk.
- Moves and renames keep a public path so existing links can continue to work.
