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AI-assisted Feedback Management for SaaS

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Changelog

Write the release record, link it to shipped features, and tell subscribers and requesters.

What you can do

  • Create a changelog entry and keep it as a draft until it is ready
  • Link the entry to released features
  • Publish so the portal, widget, and RSS feed can show it
  • Notify subscribers and the people who asked

How to

  1. Open Changelog for the product.
  2. Create an entry. Write what shipped in customer language.
  3. Link the released features this entry covers.
  4. Publish when the copy is ready. Drafts stay off the portal.
  5. Use the notify options the publish step offers so subscribers and requesters hear about it.
  6. Add the changelog widget or an in-app banner if people who are already in the product should see it too.

Limits

  • The changelog is free on every plan, including Free.
  • Only published entries appear on the portal, widget, and RSS feed.
  • Requester notify depends on feedback being linked to the shipped feature.
  • The changelog is the written record. The banner is the in-product last mile.

Related

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